Whitfield County 911 dispatcher honored for helping save child's life

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Dalton Fire Chief Todd Pangle, left, presented Whitfield County 911 dispatcher Nicole Talman with the Citizen Recognition Award on behalf of the Dalton Public Safety Commission for her role in helping save the life of an infant who had fallen into a pool.

Dalton Fire Chief Todd Pangle honored Whitfield County 911 dispatcher Nicole Talman with a Citizen Recognition Award at a recent meeting of the Dalton Public Safety Commission.

“Our 911 dispatchers do a great job helping to keep our community safe,” Pangle said. “And at (the Aug. 27) meeting of the Dalton Public Safety Commission we were able to honor one of them for her role in saving the life of a young child.”

Talman was on duty on July 18 when a 911 caller told her that his 1-year-old son had fallen into a pool and was not breathing.

“The caller was obviously frantic and looking for help,” Pangle said. “Ms. Talman remained calm and did all she could to try to keep the father calm as well. She then began talking the father through the steps for CPR, which he followed. The father began doing CPR, following the instructions given by Ms. Talman. The pair remained on the phone together until DFD (the Dalton Fire Department) and EMS (Whitfield County Emergency Medical Service) personnel arrived.”

When responders got there, the child was already breathing on his own again and all of his vital signs were normal.

“It was because of her professionalism, training, knowledge and ability to remain calm during a stressful situation that the story has a happy ending,” Pangle said. "And the Dalton Fire Department is happy to be able to recognize her for an awesome job!”

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